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 Code of Ethics  About IACC 

IACC Code of Ethics

Members of the Independent Association of Conferences & Conventions (IACC) have as a common goal the unification of its members and maintaining a strong association of members in the conference center industry. IACC seeks to create positive interaction among its members to develop and improve the conference center industry. IACC encourages the sharing of ideas, knowledge and technical skills and providing education to its membership with the belief that by working together in a unified way, our industry can provide the best possible service to all customers and be distinctively successful in delivering conference services to all customers.

The principles of this Code of Ethics and Professional Conduct are established to provide IACC members with guidelines for their professional conduct and to enhance the image of the conference center industry to those with whom they come in contact. Adherence to these principles is required for maintaining membership.

As a basic philosophy, IACC members subscribe to the belief and principle of treating others as they would like to be treated.


The following principles of professional conduct signify professionalism, competence, fair dealing in a competitive market, and a high level of integrity in dealing with fellow IACC members. In addition, these principles establish a standard of conduct for members in their pursuit to further the objectives and mission of IACC.

IACC Members Shall:

  • Maintain the highest standard of professional conduct, honesty and integrity in conducting their business, professional and personal activities.
  • Conduct themselves and act within the areas of expertise and skill that they possess by honestly and fairly representing their professional competency.
  • Attempt to eliminate all practices which could be damaging to the public or bring discredit to our industry or IACC.
  • Serve all members of IACC impartially by not denying any service because of his/her national origin, race, religion, sexual orientation or physical or mental handicap.
  • Refuse to engage in or encourage activities for personal gain at the expense of IACC.
  • Not knowingly interfere with legal and contractual rights of others.
  • Not engage in any activity which is or would create a conflict of interest.
  • Maintain confidentiality of privileged information obtained by virtue of an office.
  • Use only legal and ethical means for all IACC activities.
  • Compliance

    Failure to abide by the aforementioned principles may subject a member to disciplinary action as stipulated below. Any member of IACC who has a valid reason to believe that another member is in violation of this Code of Ethics and Professional Conduct may, in writing to the President or Executive Director of IACC, request that this claim be reviewed (in confidence) by the Executive Committee with all parties involved. If a member(s) of the Executive Committee is/are involved, then he/she/they shall withdraw from any participation in the evaluation of the merit of the claim and from rendering a decision on further action to be taken. If, in the judgment of the Executive Committee, the claim has sufficient validity, the Executive Committee will bring this matter to the attention of the Board of Directors for their resolution and/or further action.

    Disciplinary action may consist of one or more of the following:

  • Letter of censure.
  • Suspension of membership and/or placement on probation.
  • Removal from elected or appointed office of IACC.
  • Expulsion of membership.
  • The IACC Board of Directors shall be the sole judge regarding an ethical matter or complaint. No officer, employee, member, or board member shall be liable for any action taken or not taken pursuant to this Code of Ethics and Professional Conduct or this procedure. All possible claims of liability arising out of such action shall be deemed to be waived by all applicants or members of IACC as a condition of obtaining and continuing membership in IACC.

    © 2004 IACC North America
    211 Main St. Suite 314, Chelmsford, MA 01824