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 IACC Press Release  Press 

Maestro Property Management Suite Tapped by Two More Prominent Historic Hotels of America Properties


Contact: Audrey MacRae
Company: Northwind
Phone: 905-940-1923
Fax: 905-940-1925

MARKHAM, ON (November 9, 2004) -- Northwind

Maestro Drives GDS Yield Management, Delivers SynXis Interface for HHA Hotels

Markham, ON – November 9, 2004 – NORTHWIND, a provider of enterprise property management and reservation solutions for hospitality, announced today its Maestro Property Management Suite was chosen by the Hassayampa Inn in Prescott, Arizona, and La Fonda Hotel, in Santa Fe, New Mexico to automate the two Historic Hotels of America properties. Maestro is now used by 10 Historic Hotels of America (HHA) properties for front office operations, with many of the hotels also utilizing Maestro GDS connectivity, NORTHWIND's ResEze Internet booking engine, GDS revenue management, Maestro Sales & Catering, and Work Order Maintenance Scheduling. All properties are members of the prestigious National Trust Historic Hotels of America.

Warren Dehan, president of US operations for NORTHWIND, said, "With an estimated 30 percent of reservations coming from Internet-related sources and another 36 percent from GDSes and travel agents the case for properties to upgrade their Web and GDS booking technology is compelling. The Maestro Property Management Suite is the perfect system upgrade for HHA hotels because of its ability to provide seamless GDS rate management and Internet booking technology to boost the revenue potential and efficiency of these elegant destinations. The Hassayampa Inn and La Fonda Hotel are unique in their commitment to guest service and the way they maintain their beautiful historic facilities and NORTHWIND is committed to the success and profitability of their operation."

The 167-room La Fonda is a Santa Fe, New Mexico landmark, just steps away from the Plaza with art museums, a wide variety of galleries and shops, and historic churches. Guest rooms feature hand painted furniture, tile murals and whimsical wall accents. Some rooms have fireplaces and private balconies. The AAA Three Diamond Hassayampa Inn, located in Prescott, Arizona was established in 1927 as an oasis for sophisticated travelers seeking relaxation and comfort, and offers conference facilities and banquet services.

The National Trust established Historic Hotels of America in 1989 to identify quality hotels that have faithfully maintained their historic integrity, architecture and ambience. To be accepted into Historic Hotels of America, hotels must be located in a building that is at least 50 years old and listed in, or eligible for, the National Register of Historic Places or recognized locally as having historic significance. Membership in HHA has grown from 32 charter members to 213 hotels and resorts. Hotels are located in 40 states, the District of Columbia and Puerto Rico, ranging in size from eight to 1,407 rooms.

Maestro Property Management Suite
The Maestro Property Management Suite combines a full-function Front Office system in use by hotels from 3,500 to 25 rooms with a family of robust modules that includes Maestro GDS+ -- an online, real-time reservation engine with integrated Yield Management to maximize ADR for virtually all eReservation channels; Maestro Owner Management – fully integrated ownership accounting functionality for asset performance reporting; Maestro Sales & Catering -- manages group-convention sales and function rooms, whether at one property or a portfolio of hotels; ResEze Web Booking Engineä - enables independent and multi-property hotels to take advantage of the growing online revenue opportunity by providing tools for guests to book their own reservations from an operator's website; Maestro Yield – a revenue manager that makes sophisticated strategies easy for multiple booking channels at one or more properties; Maestro Analytics -- a complete business intelligence software suite that lets end-users interactively analyze critical business information; Maestro CRM – gives managers the information to make the best business decisions for booking new business; Maestro Club/Spa – enables resorts, hotels and clubs to schedule facilities and activities with real-time integration to all other modules. Also available is Maestro CRS - supports a two-way interface to corporate sales offices and Maestro Multi-Property – used by many multi-property operating companies and corporate reservation facilities, the system supports a number of properties on a single server with a single database, or each property can rely on its own server with all files being replicated at the central corporate offices.

NORTHWIND (, known in the hospitality industry for its service and state-of-the-art technology, is widely respected for providing hotels, guests, and corporate management companies with flexible software solutions.

Based in Markham, Ontario, Canada, with a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for hotel owners and operators who need to manage their enterprise in a real time environment for maximum operational control and profitability. Designed to handle any size hotel, resort, meeting/conference center, multi-property and for the enterprise, NORTHWIND's Maestro solution offers the most productive working environment, which includes the following suite of products: PMS, Sales & Catering, Club/Spa Management, Corporate Reservations Office, Multi-Property Management, Condo/Owner Management, Yield Management, POS & Online Table Res, GDS Connectivity and ResEze Internet Reservations. This comprehensive multi-platform (Windows 9X/NT/2000/XP, Unix/Linux, Terminal Server & Web Enabled) suite is recognized as the solution of choice for progressive and demanding organizations. NORTHWIND is a total solution provider that offers leading-edge technologies, and unparalleled training and support.

For More Information Contact:
Audrey MacRae – Director, Marketing Communications
60 Renfrew Drive, Suite #235
Markham, ON L3R 0E1
Phone: (905) 940-1923 ext - 246
1-888-NORTH88 (667-8488)
Fax: (905) 940-1925

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